Frequently asked questions
Straight answers about crypto recovery.
The honest information every fraud victim deserves — no hype, no false promises.
Can stolen cryptocurrency really be recovered?
Sometimes, yes. Cryptocurrency is pseudonymous, not anonymous — every transaction is recorded on a public ledger. When funds can be traced to a regulated exchange or a chokepoint that still holds them, recovery becomes possible. It is never guaranteed, and outcomes depend on how fast you act and where the money went, but many cases are far from hopeless.
How much does it cost to work with Cleverecovery?
Your initial case review is free. If we take on your case, we explain all costs clearly and in advance. We never demand a large upfront payment in exchange for “guaranteed” recovery — that is the hallmark of a scam, not a legitimate firm.
Do you guarantee that I’ll get my money back?
No, and you should distrust anyone who does. We guarantee an honest assessment and diligent work — not an outcome. If we don’t believe recovery is realistic, we will tell you so during the free review.
How long does recovery take?
It varies widely. Some chargeback and exchange-level actions move in weeks; cross-border investigations and regulatory routes can take months. We give you a realistic timeline up front and keep you updated throughout.
What information do you need from me?
As much detail as you can provide: the platform or broker name, the dates and amounts, how you paid (card, wire, or crypto), any wallet addresses or transaction IDs, and copies of your communications with the scammer. More detail means a faster, more accurate assessment.
I was contacted by a “recovery agent” demanding an upfront fee. Is that you?
No. Beware of anyone who contacts you out of the blue promising to recover your funds for an upfront payment — this is a common second scam targeting people who have already been defrauded. We will never cold-call you demanding a fee to “release” your money.
Is my information kept confidential?
Completely. Being defrauded is not your fault, and we handle every case with discretion. Your information is used only to investigate and pursue your recovery.
Which types of fraud do you handle?
Crypto investment scams, unregulated forex and CFD brokers, romance and “pig-butchering” scams, clone-broker fraud, fake exchanges, and advance-fee schemes. If you’re not sure your situation fits, just ask — the review is free.
Do you work with people outside the United States?
Yes. We’re based in Chicago but handle cross-border cases regularly, coordinating with exchanges, regulators and authorities in multiple jurisdictions.
What can I do right now to protect my chances?
Stop sending money immediately, preserve all evidence (screenshots, emails, transaction records), do not pay any “release” fees, and contact us for a free review. Acting quickly improves the odds that funds can still be traced and frozen.
Think your funds might be recoverable?
Get a free, confidential case review. We’ll give you an honest answer — fast.
Start your free case review